I’ve compiled a list of Frequently Asked Questions for your convenience. If you have other questions, then please use the contact form.

Find the topic you’d like to find out more information about. Then choose one of the questions to display the answer.

General Questions

I am based within Gloucester, Gloucestershire as a freelance Fitness, Commercial and 360 Virtual Tours photographer.

I am more than happy to travel and for more information on travel visit the Travel section on the Services and Prices page here.

The main photographic equipment I use on shoots are part of Nikon’s professional series of DSLR’s with Nikkor professional lenses.

If flash photography or extra lighting is required, I use a mixture of Nikon SB-910’s with the Nikon Creative Light System (CLS) and Elinchrom ELB’s with lighting modifiers.

Yes, all of the best images are individually edited – no quick “Instagram/Snapchat filter”

Most shoots are shot in a RAW file format, this is to maximise the detail and allow me to create stunning photographs every time.

There are various ways to get in touch with myself. Below are a few of the easiest methods –

  • Via the contact form over on the Contact page, found here
  • Visit Matt Thomas Photography on Facebook and send me a message
  • Direct email by clicking on the following address – info@matt-thomas-photography.co.uk

I’ll always answer every request or message ASAP, no email is left unanswered.

Online Shop and Bookings

Matt Thomas Photography accepts payment system is powered through Stripe. This allows the use of card payments (debit of credit) during the checkout process. You can also pay with Apple Pay (via a supported device) or using PayPal.

Yes! If you’d rather pay on the day that’s not an issue. Payment on the day would have to be done via cash.

As soon as you have completed the booking process the confirmation page appears. A copy of this confirmation is sent to your email address for your records. Your confirmation includes all of your photo shoot details, as well as a booking number plus the date and time of the shoot.

If you don’t receive this email within 30 minutes after placing the order, then send email along with your booking number to – shop@matt-thomas-photography.co.uk

The Fitness Photo Shoot you can book up to 6 months in advance. If you require a longer booking period then feel free to drop me a message with the dates of the shoot.

All orders are encrypted so they cannot be read during internet transactions. The secure server software used by Stripe and PayPal encrypts all your personal information.

To find out more about the integration security system of Stripe, visit the link here.

Each booking contains a £100 deposit. If you wish to cancel your shoot after a booking has been confirmed this deposit amount will be excluded from the refund amount. Any deposit is strictly non-refundable. Please get in touch ASAP and at least a 7 days before your booking date.

Fitness Photo Shoots

The standard price for the shoot is £240

The total time allotted for a Fitness Photo Shoot package is 1 hour and 30 minutes. If a longer time period is required then this can be discussed before the day of the photo shoot.

Included in the Fitness Photo Shoot you will receive the following –

  • 10 Professional Edited Photos
  • Password Protected Client Gallery
  • Ability to Purchase Extra Photos

Within your personal password protected client gallery you’ll be able to see the best of the best photos from the whole session. The cost of purchasing extra photos from the session is only £10 per photograph.

The photos bought from session will be in the same high resolution format as the 10 included in the shoot.

You can either have them at a gym of your choice* or I do have the ability to use The Gym Gloucester after hours.

*Please make sure the owner of the gym knows about the shoot and is happy for the shoot to take place*

Each booking contains a £100 deposit. If you wish to cancel your shoot after a booking has been confirmed this deposit amount will be excluded from the refund amount. Any deposit is strictly non-refundable. Please get in touch ASAP and at least a 7 days before your booking date.

Virtual Tours and 360 Photography

The Virtual Tours are split into three different packages – small, medium and large. Depending on the number of scenes or rooms that need to be captured would depend on the Virtual Tour package required.

To find a break down of the Virtual Tour packages please visit here.

The time it takes to capture a Virtual Tour depends on the size of the tour and location. Roughly it can take between 1-3 hours. Therefore make sure the location required is available for the time needed.

Included in every Virtual Tour you will receive the following –

  • Custom Branding
  • Touch Screen Support
  • Integrated into Google Maps
  • Full Testing
  • Multi Format
  • Support and Help
  • Added Information Points
  • VR Support

Currently Facebook 360 does not allow multiple node virtual tours. If you require a single 360 photo for Facebook, then please let me know before the shoot.

Client Galleries

If you have received a photo shoot from Matt Thomas Photography, then after the shoot the photos will be available on your personal password protected Client Gallery.

The main client area can be found here – https://client.matt-thomas-photography.co.uk/

Once you gallery is online you will be emailed your unique password to access your Client Gallery. From here you can view all the photos from the shoot, favourite, share and also purchase photos.

Not a worry!! All passwords are sent via email so if you can’t find the original email then get in touch.

Just included the shoot name or shoot date within the subject line. It will help to narrow down the correct shoot.

Copyright and Licencing

Yes! All photographic material published on this website unless otherwise stated is copyright to Matt Thomas Photography.

If you have any concerns about the material which appears on the site or if any image is required for publication then please get in touch via the Contact page. For more information about licencing and digital imaging properties, visit the tabs below.

  • No digital images or prints may be shared or copied.
  • No digital image or prints may be sub-licensed, resold, distributed, or otherwise made available for use or distribution.
  • You may not alter an image obtained from Matt Thomas Photography or remove Matt Thomas Photography’s copyright information embedded in the digital image file.

If are interested in using any images for commercial purposes contact Matt Thomas Photography. The pricing and terms of commercial use will be established by mutual agreement at that time.

Any digital image by Matt Thomas Photography, purchased or obtained from the website, or any portion of an image, may not be used without consent in any final materials distributed to the public for advertising and marketing materials or any on-line, broadcast or other electronic distribution system, communication, web pages, marketing or promotional materials, multimedia projects, video, graphic design projects, and general creative works, and may not be distributed, sub-licensed or made available for use or distribution separately or individually.